Last Updated: April 2026
FundiConnect (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it, in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African legislation.
Information We Collect
We may collect the following types of information when you use our website:
Information you provide directly: When you use our contact form, subscribe to our newsletter, or submit an enquiry, we may collect your name, email address, and any other information you choose to provide.
Information collected automatically: When you visit our website, we automatically collect certain information about your device and your visit, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing behaviour. This information is collected through cookies and similar technologies, primarily through Google Analytics.
How We Use Your Information
We use the information we collect for the following purposes:
- To operate and maintain our website
- To improve our content and user experience
- To understand how visitors use our site so we can improve it
- To respond to your enquiries and provide support
- To send you newsletters or updates, if you have opted in to receive them
- To comply with legal obligations
Google Analytics
We use Google Analytics 4 (GA4) to understand how visitors interact with our website. Google Analytics collects information such as how often you visit, which pages you view, and what other sites you visited before coming to ours. We use this information solely to improve our website and content.
Google Analytics uses cookies to collect this data. The information generated by cookies is transmitted to and stored by Google on servers that may be located outside of South Africa. Google may use this data as described in Google’s Privacy Policy.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Cookies
Our website uses cookies — small text files placed on your device — to improve your experience. The types of cookies we use include:
- Essential cookies: Required for the website to function properly, such as session management and security.
- Analytics cookies: Used by Google Analytics to collect anonymous data about how visitors use our site.
- Functionality cookies: Remember your preferences to provide a better experience.
You can control cookies through your browser settings. However, disabling certain cookies may affect your experience on our website.
Third-Party Services
We may use the following third-party services that collect, monitor, or process personal information:
- Google Analytics — website analytics and usage tracking
- Google Search Console — search performance monitoring
- Social media platforms — embedded content and sharing functionality (Facebook, Twitter/X, Instagram)
Each of these third-party services has their own privacy policies governing how they handle personal information.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber information is retained until you unsubscribe. Contact form submissions are retained for up to 12 months. Analytics data is retained in accordance with our Google Analytics settings.
Your Rights Under POPIA
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access — Request a copy of the personal information we hold about you
- Correction — Request that we correct any inaccurate or incomplete personal information
- Deletion — Request that we delete your personal information, subject to legal retention requirements
- Objection — Object to the processing of your personal information for direct marketing purposes
- Withdraw consent — Withdraw any consent you have previously given for the processing of your personal information
To exercise any of these rights, please contact our Information Officer at the details below.
Children’s Privacy
FundiConnect’s content is primarily aimed at students, some of whom may be under the age of 18. We do not knowingly collect personal information from children under the age of 18 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
Information Officer & Contact
For any privacy-related queries, requests, or complaints, please contact our Information Officer:
Email: privacy@fundiconnect.co.za
General enquiries: info@fundiconnect.co.za
If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.